PATIENT ALERT: We now require all patients and visitors to complete our online pre-COVID screening 72 hours prior to your appointment. Please CLICK HERE to complete the questionnaire.  Masks are still required in all offices.   Information regarding COVID-19.  

Pharmacy and In-Office Dispensary

Pharmacy and In-Office Dispensary

Virginia Oncology Associates (VOA) offers Retail Pharmacy services at our Brock Cancer Center (Norfolk office) and Port Warwick (Newport News) office, and In-Office Dispensing (IOD) at our Hampton location. For your convenience, VOA is able to fill prescriptions for many oncology and hematology-related drugs. We understand the importance of getting started on your treatment right away by providing:

  • Prior authorization on medications
  • Locating foundations that may be able to assist with co-pays
  • Assisting with locating and filling out free drug applications offered by some manufacturers
  • Courteous and knowledgeable team

Hours of Operation

Monday through Friday, 8:00 AM – 4:30 PM

Insurance

VOA's Retail Pharmacies and In-Office Dispensaries participate with most insurance plans; standard co-pays apply. We are able to verify coverage, as well as find co-payment assistance programs. Your out-of-pocket expense may be reduced by using our pharmacies and dispensaries.

Prescription Refill Requests 

Refills of prescription drugs can only be filled during regular business hours. This restriction is for your protection as we must be able to access your most up-to-date and complete medical records to ensure you receive appropriate medications and approvals from your physician.

Contact the Pharmacy or Dispensary at your primary location:

For refill requests, please provide the following information:

  • Patient Full Name
  • Date of Birth
  • Phone Number
  • Prescription Number
  • Name of Medication
  • Your Preferred Pharmacy Phone Number

Messages left before 4:00 PM will be addressed before close of business the next day. All prescription refill requests left on voicemail after hours will be processed the next business day. For narcotic refills, a doctor's visit within one month of a refill request is required by law. All other refills require visits within the past six months. You must bring all medications to every appointment.

VIRGINIA ONCOLOGY ASSOCIATES REQUIRES 24-HOURS NOTICE ON ALL REFILLS, NO EXCEPTIONS.

Important Note to VOA Patients

Virginia Oncology Associates is working with the US Oncology Network to lower drug costs for our patients with cancer. While we do not set the pricing for drugs, we do have opportunities to choose which brand or version of a given drug we will stock.  In so doing, we support competition among the manufacturers which drives down the cost for both patients and for the insurance companies.

Recently, some of the most costly agents that we use, the biological agents / monoclonal antibodies, have lost patents and are now available from various sources, allowing us to potentially lower costs for our patients, our practice, and insurance companies without compromising effectiveness or patient safety. As we make the conversion to alternative versions of these drugs, you may see your out-of-pocket cost change significantly. 

Below is a current list of the drugs for which we have chosen a biosimilar product. If you have questions about this, please address them with your provider. The VOA pharmacists are also willing to answer any questions that you may have.

Monoclonal Antibodies Moving to Competitive Brands:

  • Rituxan
  • Neupogen
  • Herceptin
  • Procrit
  • Avastin
  • Neulasta